Superior’s mission to quality:
We believe in providing the best quality product for our customers. To ensure this, we developed our RPM Quality System to provide a high standard of product.
The main objectives of our policy are:
- To consistently provide our customers with high value products.
- Strive to exceed our customer’s expectations.
- Commitment to continuous improvement.
- Provide our employees with the opportunity to enable and empower.
Requirements
- Clearly defined expectations.
- Minimum acceptability criteria.
Process
- Capable, reliable and repeatable.
- Job instructions with important steps, key points and reasons for key points.
- Effectively train to expectations and job instructions.
Monitor
- Assure compliance to requirements and processes.
- In-line inspection points.
- Internal auditors.
- Commitment to continuous improvement.
